FAQs

Frequently Asked Questions

Medical Policies

To prevent the spread of disease while your pet(s) is in our care, dogs must be current on Rabies Distemper, and Bordetella vaccinations.  It is the responsibility of the owner to provide proof of vaccination history for each pet boarding.  The vaccinations must have been administered by a veterinarian prior to arriving at our facility or by a veterinarian of our choice prior to admittance and at the owner’s expense or they cannot be allowed to board.  To ensure the protection and safety of all pets and in compliance with state law, vaccinations must be up to date ten (10) days prior to boarding or service being provided.

Dogs

  • Bordetella – every 6 months or annually as recommended by your vet
  • Rabies – annually or every 3 years, based on documentation provided by vet
  • DHPP – Booster at age 1, every 3 years thereafter

Cats

  • Rabies – annually
  • Feline leukemia – annually
  • Respiratory-distemper – annually

Security & Safety Protocols

  • Our facility is provided with a natural gas generator system in the event of power loss. We have a yearly maintenance and monitoring contract with Generator Supercenter to ensure uninterrupted operations.
  • State of the art security system; All boarder’s activities are monitored 24/7 through our private web cams
  • Monitored burglary and fire alarm systems
  • Several employees who reside on property at all times can provide additional monitoring and special care when needed
  • Cleaning is done regularly throughout the day. We use only eco-friendly sanitation and disinfecting cleaning products that provide a healthy and safe environment for all our guests and employees.
  • Our floors are not too rough and not too slippery. Epoxy and recycled rubber flooring throughout the facility was designed with our pet’s paws in mind.